By accessing and using PetTown ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use the service.

For the purposes of these Terms and Conditions:

You may use our service for lawful purposes only. You agree not to use the service:

• In any way that violates any applicable federal, state, local, or international law or regulation

• For the purpose of exploiting, harming, or attempting to exploit or harm minors

• To transmit or procure the sending of any advertising or promotional material

• To impersonate or attempt to impersonate the Company, employees, other users, or any other person

• You agree to remit your tax yourself as we do not collect tax on behalf of the government for any transaction performed on this platform

To access certain features of our Service, you must register for an account.

You are responsible for safeguarding the password and for all activities under your account.

You agree to provide accurate, current, and complete information during registration.

We reserve the right to suspend or terminate accounts that violate these terms.

All pet sales and adoptions are subject to additional terms and conditions.

We verify the health and vaccination status of all pets before listing.

Buyers must provide proof of suitable living conditions for pets.

All pet transactions include a 7-day health guarantee.

All product prices are listed in Nigerian Naira (NGN).

We reserve the right to change prices without notice.

Payment must be completed before products are shipped.

We accept major credit cards, bank transfers, and mobile money payments.

We offer delivery services within Nigeria.

Delivery times vary by location and product type.

Live animals require special handling and may have extended delivery times.

Customers will be notified of any delivery delays.

Products may be returned within 7 days of delivery in original condition.

Live animals have separate return policies as outlined above.

Refunds are processed within 5-7 business days of approved returns.

Return shipping costs are the responsibility of the customer unless the item was defective.

We are committed to protecting your privacy and personal data.

Our Privacy Policy explains how we collect, use, and protect your information.

By using our service, you consent to our data collection and use practices.

You have the right to access, modify, or delete your personal information.

The Service and its content are owned by PetTown and protected by copyright laws.

You may not reproduce, distribute, or create derivative works without permission.

User-generated content remains the property of the user but grants us a license to use.

We respect intellectual property rights and respond to valid takedown notices.

PetTown shall not be liable for any indirect, incidental, or consequential damages.

Our liability is limited to the amount paid for the specific product or service.

We do not guarantee uninterrupted or error-free service.

We may terminate or suspend your account immediately for violations of these terms.

You may terminate your account at any time by contacting customer service.

Upon termination, your right to use the Service ceases immediately.

Provisions that should survive termination will remain in effect.

These Terms shall be governed by and construed in accordance with Nigerian law.

Any disputes will be resolved in the courts of Lagos State, Nigeria.

If any provision is found unenforceable, the remaining provisions remain in effect.

These Terms constitute the entire agreement between you and PetTown.

We reserve the right to modify these terms at any time.

Changes will be posted on this page with an updated effective date.

Continued use of the Service after changes constitutes acceptance.

We recommend reviewing these terms periodically for updates.

If you have questions about these Terms and Conditions, please contact us:

• Email: legal@pettown.shop

• Phone: +234 703 108 0425

• Address: 47 Randle Avenue, Surulere Lagos, Nigeria

• Business Hours: Monday-Friday 9:00 AM - 6:00 PM WAT